Quick answer
What data does PanamaRegistrar hold about its customers?
PanamaRegistrar holds 1 verified email per domain, a random account number, your domains and DNS settings and your balance, as of October 2026. It also records the amount, coin and network of each payment. The email is the only contact data we collect. We release it only when Panamanian law requires it (a Panamanian court or prosecutor's order), or in a UDRP case.
What we hold, in short
| Identity documents | None: no ID, no selfie, no ID number |
|---|---|
| Name, phone, postal address | Not collected: the email is the only contact data |
| One per domain, required, verified within 15 days as ICANN rules require, never published | |
| Account | A random account number that we generate |
| Payments | Amount, coin and network of each crypto top-up; no wallet address book |
| Registry copy | Each registry keeps its own copy, under its own country's law; .com and .net registries hold no contact data |
| Registrar partner | Our ICANN-accredited registrar partner, shown in RDAP, keeps the registration record under its own rules |
| Disclosure | Only when Panamanian law requires it (a Panamanian court or prosecutor's order), or in a UDRP case; see data disclosure |
| Your rights | Constitution art. 42; Law 81 of 2019, supervised by ANTAI |
What do we hold, item by item?
Each row is one item. "Our records" means the records of DomaineGoat LLC, the company incorporated in Panama that operates PanamaRegistrar.
| Item | Collected? | Why | Where it is kept | Who else has a copy | Who can obtain it |
|---|---|---|---|---|---|
| Verified email, one per domain | Yes, required | ICANN rules require verification within 15 days; renewal and complaint notices; relayed messages | Our records | Our registrar partner and its ICANN escrow agent; a registry that holds registrant data (not .com or .net, and not with Domain protection) | A Panamanian court or prosecutor's order; a UDRP or URS provider if you are registrant of record |
| Account number | Yes, generated at random | Identifies your account | Our records | No one | A Panamanian court or prosecutor's order |
| Domains, nameservers, DNS records | Yes | Runs the service | Our records; our registrar partner and the registry for domains and nameservers | Our registrar partner and the registry; published DNS records are public by nature | Anyone for public DNS; the rest as above |
| Balance and orders | Yes | Pays for registrations, renewals and transfers | Our records | No one | A Panamanian court or prosecutor's order |
| Payment amount, coin, network | Yes | Credits the top-up and keeps accounts | Our records | The transaction itself sits on a public blockchain | A Panamanian court or prosecutor's order |
| Wallet address book | No | — | — | — | — |
| ID document, selfie, ID number | No | — | — | — | — |
| Name, phone number, postal address | No: the email is the only contact data | — | — | — | — |
| Messages, complaints, orders and our answers | Yes | The written record of our procedure | Our records | The sender keeps their own copy; complaints are forwarded to the holder | A Panamanian court or prosecutor's order; counted, not published, in the transparency report |
Why do you need an email address at all?
Because ICANN rules require the registrant's contact to be verified within 15 days of a registration, a transfer or a change. Our accredited registrar partner applies that rule to every domain, so the email is required. A domain whose email is not confirmed in time can be suspended until it is.
The email has three other uses. It receives renewal notices. It receives every complaint about the domain, before any action on your domain, unless the law or the court order forbids it. And messages sent to the public privacy contact are forwarded to your verified email; spam and bulk mail are not forwarded.
The email is never published in WHOIS/RDAP. You can use a different address for each domain. It is the only contact data we collect: see no-KYC domain registration.
What does a crypto payment reveal?
We keep the amount, the coin and the network of each top-up, and nothing that identifies a person.
We do not ask for your wallet addresses and do not keep a book of them. A blockchain is public by design, though. Anyone who knows a transaction can see its amount and the addresses involved, on the chain itself. That is a property of the coin, not of our records.
Coins accepted: BTC, USDT, USDC, ETH, SOL, LTC. Minimum top-up: $25. Prices per extension are on the pricing page.
What does the registry hold in each case?
The registry is a separate company in its own country. It keeps its own copy of the registration and answers to its own courts.
| Case | Registrant of record | What the registry receives | Public WHOIS/RDAP |
|---|---|---|---|
| Standard registration, thick registry (.org, .io…) | You | Your registrant record, built from your verified email, under the registry's policy | Our privacy entry where the extension allows it, free; what stays public depends on the registry |
| Standard registration, .com or .net | You | No contact data: Verisign runs thin registries | The registrar, the nameservers, the status and the dates |
| With Domain protection | DomaineGoat LLC | Our company's details; your email is not sent | DomaineGoat LLC |
| Registries that need a name and postal address (.de, .uk, .nl, .cc, .to, .ch, .pl, .be, .at, .cz, .nz, .fi) | DomaineGoat LLC, as these are sold with Domain protection only | Our company's name and postal address | Under the registry's own rules; never your details |
Who else keeps a copy of my data?
Four parties besides us can hold registration data, each under its own rules.
- Our registrar partner. Domains are registered through our ICANN-accredited registrar partner, shown in the RDAP record of each domain. It keeps the registration record and its own legal duties and abuse contact, and it answers to the courts of its own country.
- The escrow agent. Every accredited registrar, our partner included, deposits registration data of generic domains with an escrow agent approved by ICANN. The deposit lets another registrar take over the domains if a registrar stops operating.
- The registry. Each registry keeps the registration under the law of its own country. Thick registries such as .org (Public Interest Registry, United States) or .io (Identity Digital) hold the registrant record. The .com and .net registries (Verisign, United States) are thin: they receive no registrant contact data. The registry jurisdiction index lists every country.
- Our hosting provider. Our own records sit on servers we rent; we do not name the provider. The authorities of the country where those servers are can act on that provider under its own law, without going through us.
ICANN can also audit our registrar partner under the Registrar Accreditation Agreement. With Domain protection (+$29 per year and per domain), the registry holds our company's details instead of yours, and the only item about you behind the registration is the verified email.
Who can make you hand over my data?
Our rule fits in one sentence: We release the data we hold only when Panamanian law requires it (a Panamanian court or prosecutor's order), or in a UDRP case.
In detail, the routes are:
- a Panamanian court order;
- a prosecutor's order: a Ministerio Público preservation or production order under arts. 338-A and 338-C of the Code of Criminal Procedure, added by Law 478 of 2025;
- a UDRP or URS provider, which receives the registrant details of record for the disputed domain.
Foreign courts, police forces, lawyers and companies go through Panamanian legal process first. Article 24 of Law 81 of 2019 obliges us to answer competent judicial authorities, and it never admits bulk requests. Your messages to us are private correspondence too. Article 29 of the Constitution lets private documents be examined or retained only by order of a competent authority. Our rule: we confirm every order with the court or prosecutor's office that issued it, through its official contact details, before acting. Details: data disclosure.
How long do you keep my data?
As long as the domain is registered with us, and for the period ICANN rules require after that.
- Email and domain records: while the domain is with us, then for the period set by ICANN rules.
- Complaints, orders and our answers: as long as the decision they relate to can be challenged, so that the procedure can be checked.
- Support messages that concern no complaint or order: deleted when they are no longer needed for the service.
These periods are those of our privacy policy. Panama's telecom data-retention law, Law 51 of 2009, sets six months for telephony operators, internet cafés and similar providers. It does not name domain registrars.
What are my rights over this data?
Article 42 of the Constitution of Panama gives you the right to access, correct, protect and delete your personal data. It also says personal data may be collected only with your consent or by order of a competent authority.
Law 81 of 2019, in force since 29 March 2021, organises these rights. The national transparency authority, ANTAI, decides when data is inaccurate (art. 17), hears complaints (art. 18) and imposes sanctions (art. 36). Article 44 of the Constitution adds the habeas data action before the courts. It covers private registers of businesses that serve the public.
To use these rights, write to [email protected] from the verified email of the domain. Data that ICANN rules oblige us to keep for a set period cannot be deleted before it ends. An active domain always needs one verified email.
What we hold: questions
Does PanamaRegistrar know my real name?
Not from us asking. The only contact data we collect is one verified email per domain, which ICANN rules require; we never ask for a name, a postal address, a phone number or an identity document. If you use your name in that email address, we hold it in that form.
Can a foreign government get my email from you?
Not directly. A foreign authority goes through Panamanian legal process first: a judgment recognised by exequatur, or a request that becomes a Panamanian order. Our registrar partner and the registry of your extension answer to the courts of their own countries.
Is my email in the public WHOIS?
No. Where the extension allows privacy, the public WHOIS/RDAP shows our privacy contact, free; what stays public depends on each registry. Messages to that contact are forwarded to your verified email; spam and bulk mail are not forwarded. With Domain protection, WHOIS shows DomaineGoat LLC. On the 12 extensions sold only with Domain protection, the registry never receives your details.
Do you keep my wallet addresses?
No. We record the amount, the coin and the network of each top-up to credit your balance, and keep no book of wallet addresses. A blockchain is public, so the transaction can be seen on the chain by anyone who knows it. That visibility comes from the coin, not from our records.
Can I delete my data?
Yes, within the limits of ICANN rules. Article 42 of the Constitution and Law 81 of 2019 give you the right to delete personal data. An active domain needs one verified email, and data that ICANN rules require to be kept for a set period stays until that period ends. Write from the domain's verified email.
Who can I complain to about how my data is handled?
To ANTAI, the Autoridad Nacional de Transparencia y Acceso a la Información, which hears complaints under art. 18 of Law 81 of 2019. You can also bring a habeas data action before the Panamanian courts under Article 44 of the Constitution. Write to us first, at [email protected], so that we can correct the record.
Sources (6)
- Constitución Política, Texto Único (arts. 29, 42, 44) — Gaceta Oficial No. 25176 (checked 2026-10-19)
- Ley 81 de 26 de marzo de 2019, protección de datos personales (arts. 17, 18, 24, 36, 47) — Superintendencia de Bancos de Panamá (Legispan copy), Gaceta Oficial No. 28743-A (checked 2026-10-19)
- Ley 51 de 18 de septiembre de 2009 (telecom user-data retention) — Asamblea Nacional de Panamá (Legispan), Gaceta Oficial No. 26374 (checked 2026-10-19)
- Ley 478 de 4 de agosto de 2025 (Code of Criminal Procedure arts. 338-A, 338-C) — Gaceta Oficial No. 30337 (5 August 2025)
- 2013 Registrar Accreditation Agreement and specifications (Whois Accuracy Program, data escrow) — ICANN (checked 2026-10-19)
- Registration Data Policy — ICANN (effective 21 August 2025)